Privacy Policy
Last updated: January 2025
1. Introduction
Welcome to FEOGen. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.
2. Information We Collect
Account Information: When you create an account, we collect your email address, name, and password.
Social Media Data: When you connect your social media accounts (YouTube, Instagram, TikTok, X), we collect analytics data including engagement metrics, follower counts, demographics, and performance statistics.
Usage Data: We collect information about how you interact with our platform, including pages visited, features used, and time spent on the platform.
Device Information: We collect device type, browser type, IP address, and operating system information.
3. How We Use Your Information
We use your information to:
- Provide and improve our AI-powered analytics services
- Generate personalized insights and recommendations
- Sync and analyze your social media data
- Communicate with you about your account and our services
- Ensure platform security and prevent fraud
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Service Providers: Third-party services that help us operate our platform (hosting, analytics, AI processing)
- Social Media Platforms: When you authorize us to access your social media data
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Disconnect social media accounts at any time
- Export your data
- Opt-out of marketing communications
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.
8. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience, analyze usage patterns, and maintain your session. You can control cookie preferences through your browser settings.
9. Children's Privacy
Our platform is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by email or through a notice on our platform.
11. Contact Us
If you have questions about this privacy policy or our data practices, please contact us at privacy@feogen.com