Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using FEOGen, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.

2. Description of Service

FEOGen provides AI-powered fan economy optimization services, including social media analytics integration, data visualization, AI-generated insights, and monetization recommendations for content creators.

3. User Accounts

When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account
  • Not share your account with others

4. Social Media Integration

By connecting your social media accounts, you:

  • Grant us permission to access your analytics data
  • Acknowledge that you have the right to share this data
  • Understand that we will sync data according to your plan
  • Can disconnect accounts at any time
  • Remain responsible for compliance with each platform's terms

5. Acceptable Use

You agree not to:

  • Use the platform for any illegal purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the platform's operation
  • Upload malicious code or viruses
  • Scrape or harvest data from the platform
  • Impersonate others or misrepresent your identity
  • Violate any applicable laws or regulations

6. Subscription and Payment

Free Plan: Available with limited features at no cost.

Paid Plans: Billed monthly or annually. Payments are non-refundable except as required by law.

Cancellation: You may cancel your subscription at any time. Access continues until the end of your billing period.

Price Changes: We reserve the right to modify pricing with 30 days notice.

7. Intellectual Property

Our Content: All platform content, features, and functionality are owned by FEOGen and protected by copyright, trademark, and other laws.

Your Content: You retain ownership of your data. By using our platform, you grant us a license to process and analyze your data to provide our services.

AI-Generated Insights: Insights generated by our AI are provided to you for your use, but the underlying AI models and algorithms remain our property.

8. Disclaimers and Limitations

Service Availability: We strive for 99.9% uptime but do not guarantee uninterrupted service.

AI Accuracy: AI-generated insights are provided as recommendations only. We do not guarantee specific results or outcomes.

Third-Party Services: We are not responsible for issues with social media platforms or their APIs.

Data Accuracy: We rely on data from social media platforms and cannot guarantee its accuracy.

9. Limitation of Liability

To the maximum extent permitted by law, FEOGen shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses resulting from your use of the platform.

10. Indemnification

You agree to indemnify and hold FEOGen harmless from any claims, damages, or expenses arising from your use of the platform, violation of these terms, or infringement of any rights of another party.

11. Termination

We may terminate or suspend your account if you:

  • Violate these Terms of Service
  • Engage in fraudulent activity
  • Fail to pay subscription fees
  • Request account deletion

Upon termination, your right to use the platform ceases immediately.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or platform notification. Continued use after changes constitutes acceptance of the new terms.

13. Governing Law

These terms are governed by and construed in accordance with the laws of the jurisdiction in which FEOGen operates, without regard to conflict of law principles.

14. Contact Information

For questions about these Terms of Service, please contact us at legal@feogen.com